Frequently Asked Questions

Yes. Azure Staycation by Siaos has operated at Azure Urban Resort Residences, Parañaque since 2023, with verified Facebook, Instagram, and TikTok pages, closed-deal proof, and guest reviews. The owner, Lyryque Lysl Camylle Siaotong, shares social proof and verification checks directly on Facebook.

The unit is on the 15th Floor, Santorini Tower, Azure Urban Resort Residences, Parañaque — right at the SLEX Bicutan exit, about 1 minute from SM Bicutan and around 20–35 minutes from NAIA terminals.

The 1-bedroom unit comfortably fits up to 4 guests.

Every stay includes the 1-bedroom unit, a fully equipped kitchen, Netflix access, a projector, PS4 with games, Platinum karaoke with 2 microphones, and card and board games. Parking fees and wave pool access are not included and are paid separately at the building.

Parking and wave pool access are excluded and paid directly to Azure Urban Resort Residences, not to Azure Staycation by Siaos. Wave pool access is ₱250 per head per shift. Parking can be pre-arranged with us (motorcycle ₱250–₱280, car ₱300–₱350), or paid at Azure’s own booth, which charges ₱380 for overnight parking. For more information, visit our exclusions page.

Yes. Food add-ons include a 2-pax meal package from ₱1,899, bagnet and party trays from ₱1,200, food bundles from ₱2,799, plus custom cakes and toasting wines. Full options are on the Food Offers page.

Send the reservation fee through GCash, Maya, Vybe, or BPI, fill out the guest registration form with valid IDs for all occupants 18 and up, and you'll receive your entry QR code a day before or on your check-in day.

GCash, Maya, Vybe, and BPI (upon request). All accounts are under Lyryque Lysl Camylle Siaotong — always ask for payment proof verification.

Yes. Azure Urban Resort Residences requires a valid, government-issued ID for all occupants above 18 years old. See our accepted IDs page for the full list.

Yes. Simply present your QR code and ID, and remove any glasses or caps if applicable. Your driver will also be asked to present an ID upon entering the premises.

Standard check-in is at 2:00 PM and check-out is at 12:00 NN. We do offer flexible check-in and check-out times, provided they don't clash with our other bookings — just message us ahead of time so we can check availability.

Yes. Outside food and drinks are welcome with no corkage fee, and the unit has a full kitchen for light cooking such as reheating, boiling, and shallow frying. Grilling and slow-cooking methods aren’t allowed. Full details are on our House Rules page.

Yes, guests may order food, groceries, or other items via online delivery services. All deliveries must be picked up at the lobby or ground floor, not brought directly to the unit.

Yes. Azure’s wave pool and man-made beach are open Wednesday through Monday for a separate fee of ₱250 per head per shift, paid in cash directly to Azure. See our full Wave Pool Guide for schedules, dress code, and directions.

SM Bicutan is about 1km away, along with convenience stores, restaurants, and cafes inside Azure Urban Resort Residences itself. See our guides to what’s inside Azure and nearby places to eat for the full list.

We love fur babies, but pets are not allowed for staycation guests at Azure. A ₱7,000 penalty applies for unauthorized pets. Pet registration is exclusive to residents and unit owners and is subject to Azure’s approval process.

However, there is a pet hotel inside Azure where you can board your pet. Contact them directly for more information before booking.

Yes, but there's a process. You'll need to go to the verifier booth first and then, get your visitor's pass from the concierge before lining up at the cashier booth to have a parking card issued. Please note that we have no control over the queue or cashier's processing time, so it may take a while. Azure's direct parking rates are: car ₱65 for the first 3 hours, then ₱15/hour; motorcycle ₱50 for the first 3 hours, then ₱10/hour; overnight ₱380; lost ticket ₱300. Alternatively, you can have your parking pre-arranged by us, subject to availability — just let us know if you need a parking slot. With pre-arranged parking, you won't need to line up at the cashier before parking or when exiting. You'll only need to line up briefly at the verification booth upon arrival and get your visitor's pass from the concierge. After that, you can proceed directly to the parking entrance, show your email authorization, and you'll be issued a parking pass instead of a parking card, along with a designated parking slot. This allows you to enter and exit multiple times during your stay. Just inform the security guard at the parking entrance or exit that you have a pre-arranged parking slot.

Per Azure’s policy, the maximum allowable number of occupants per unit is strictly enforced: 1BR fits 4 pax, 2BR fits 6 pax, and 2BR Deluxe fits 8 pax, plus 1 infant or child (0–3 years old, strictly below 3 ft). If your group is larger, you may book multiple units through our partner units page, subject to availability.